faq
Got Questions? We’ve Got Answers!
Have questions about our services or how we can support your child? Our Frequently Asked Questions page is here to provide answers to some of the most common inquiries we receive
How regular are sessions?
Research has shown that weekly sessions are most beneficial for children. For a more intensive therapy approach, multiple sessions a week can be considered based on the child's needs. Fortnightly sessions are an option, but it's important to note that progress in therapy is typically slower with this frequency.
How long is a typical therapeutic journey for a child?
Based on what we know from current research, most children tend to move through the four stages of therapy in about six to eight months, as long as they’re able to attend most or all of their sessions. Some children, though, may reach the final stage in as little as three months, depending on their personal experiences and how willing they are to engage. The pace of progress can also depend on how often the sessions are held, with intensive therapy (2-3 sessions per week) generally helping things move along faster compared to the usual one session per week.
Can my child do fortnightly sessions?
To achieve the best results, we recommend scheduling sessions weekly, as the effectiveness of our therapeutic services relies heavily on building a strong, trusting relationship with your child. Weekly sessions allow us to develop this rapport more quickly and help your child feel comfortable and supported. Scheduling sessions fortnightly, while still beneficial, can slow down progress, as research shows that consistency is key to meaningful outcomes.
Why aren't parents/carers allowed in the play room?
Because our work together is built on a strong therapeutic relationship between your child and our therapists, we focus on creating a safe and supportive space where your child can engage fully. When parents are in the room, it can sometimes slow down the process. Children may become more focused on engaging with you, testing limits, or changing their behaviour to avoid difficult feelings. If your child feels anxious about being in the room on their own, we will support them through this transition. Sometimes, this means we’ll start with you staying until they feel comfortable to let you wait outside. It’s normal for children to find some parts of therapy challenging, but that's exactly why we’re here—to help them cope with these challenges. Rest assured that we’ll be there to support your child, and we welcome your feedback on how they’re managing without you, as you know them best. Learning to separate with confidence is part of the process and helps children with transitions outside of therapy. Think of this as an opportunity for you to take a break—whether that’s having a coffee, reading a book, or just recharging. You deserve it! Interested in a more child-parent therapy approach? Check out our Family Therapy services.
Can I leave the building when my child is in session?
Certainly, while you are welcome to leave during sessions, we suggest having a few initial sessions to ensure your child's comfort and to avoid the need for sessions to end prematurely. To ensure your child's safety, please make sure all parent contact information is up to date, and kindly disclose any medical conditions, along with providing medical plans before the child's therapy begins.
How often will I receive feedback about my child?
Typically, a parent/guardian consultation is scheduled with the child's therapist every six weeks. However, the frequency of these consultations can vary based on the child's needs and the parent's preferences, and they can be conducted either in person or over the phone/zoom. We kindly advise parents/guardians not to inquire about their child's sessions in their presence or ask leading questions following therapy. This is to safeguard their confidentiality, preserve their sense of self, and foster trust in the process. Our aim is to prevent the child from feeling pressured to respond in a particular way afterward or worrying about their therapy disclosures.
Can you visit my child at their kindy/school if I can't bring them to you?
Yes, we offer an Outreach Service where our therapists can visit your child at their kindy or school, making it easier for them to access support in a familiar environment. This service helps to reduce any anxiety or discomfort that might come with traveling to a different location. We’ll work with your child and the school or kindy to ensure that therapy is delivered in the most effective and supportive way possible. Just contact us to discuss the details, and we’ll arrange a plan that works for everyone.
How do I know if Outreach is best for my child or if they should be seen in clinic?
Choosing between Outreach and in-clinic sessions depends on your child’s needs, comfort, and the type of support they require. If your child feels more comfortable in a familiar setting, such as their school, kindy, or home, Outreach may be a great option, as it can help them engage in therapy with less anxiety. However, it can sometimes be tricky to see children at school or kindy if that’s where the issues are presenting, as the environment might influence their behavior in ways that are hard to address during therapy. In such cases, in-clinic sessions may be more beneficial, as it offers a controlled environment where we can focus on specific challenges without external distractions. We’re happy to discuss your child’s situation and help determine which option would be the best fit for them. Our goal is to ensure that your child receives the support they need in the most effective and comfortable setting.
Have more questions? Let us know!
If you didn’t find the answers you were looking for, feel free to reach out to us. Drop your questions here, and we’ll get back to you as soon as possible!